1. Company Information

These Terms & Conditions govern the provision of services by:

The Art of Success s.r.o.
ID No.: 19581262
Registered office: U Rybníčků 348/2, Karlovy Vary, 36006, Czech Republic
Registered in the Commercial Register maintained by the Regional Court in Pilsen, file No. C 44084
Represented by: Daria Molnár, Executive Director
Email: daria@dariamolnar.com

2. Scope of Services and Products

These Terms & Conditions apply to:

• All coaching services, programs, and related materials (“Services”)

• All physical and digital products (“Products”)

• All contracts concluded via the website or other remote communication methods

By purchasing any Services or Products, you agree to be bound by these Terms & Conditions.

3. Nature of Services

The Services provided are educational and coaching in nature. They do not constitute:

• Medical advice
• Psychological therapy
• Financial or legal advice

You are solely responsible for your decisions, actions, and results.

4. Booking and Contract Formation

A contract is concluded when:

• You complete a booking or purchase, and
• Your payment is successfully processed

For physical products, the contract may also be confirmed via order confirmation email.

We reserve the right to refuse any order at our discretion.

5. Prices and Payment Terms

• All prices are stated in EUR, CZK or HUF and include applicable taxes unless stated otherwise
• Payment must be made in full or according to an agreed payment plan
• By selecting a payment plan, you agree to complete all scheduled payments

Failure to complete payments may result in:
• Suspension of Services
• Immediate payment of the outstanding balance

6. Delivery of Products

• Physical products will be delivered to the address provided by the customer

• Delivery times are estimates and not guaranteed

• Risk of loss passes to the customer upon delivery

For digital products:

• Access is granted immediately after purchase unless stated otherwise

7. Right of Withdrawal

In accordance with the Consumer Rights Directive:

a) Services

You have the right to withdraw within 14 days.

However, by purchasing Services:

• You expressly request immediate performance, and

• Acknowledge that you lose your right of withdrawal once the Services have been fully performed

If you withdraw after performance has begun, you must pay proportionally for the Services provided.

b) Physical Products

You have the right to withdraw within 14 days from receiving the product.

Conditions:

• Products must be returned unused and in original condition

• Return shipping costs are borne by the customer unless otherwise required by law

c) Digital Products

For digital content not supplied on a tangible medium:

You:

• expressly consent to immediate delivery, and

• acknowledge that you lose your right of withdrawal once delivery begins

If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason, in accordance with the Consumer Rights Directive.

However:

By purchasing our Services, you:

• expressly request that the Services begin immediately, and
acknowledge that you lose your right of withdrawal once the Services have been fully performed

If you withdraw after the Services have begun but before they are fully performed, you agree to pay a proportionate amount for the Services already provided.

8. Refund Policy

To the maximum extent permitted by law:

Services

• All fees are non-refundable once the service has been fully delivered

• No refunds for missed sessions or partial participation

Products

• Refunds are only available in accordance with the withdrawal rights above

• Returned products must meet the stated conditions

Digital Products

• Non-refundable once accessed or delivered

9. Rescheduling and Cancellation

Rescheduling

• You may reschedule up to 24 hours before your appointment

• Rescheduling must be done via the original booking platform

Late Arrivals

• Arrivals more than 15 minutes late will be considered a no-show

• The session will be forfeited and is non-refundable

Missed Sessions

• Missed sessions are non-refundable and non-transferable

10. Coaching Packages and Validity

• Sessions must be used within the agreed time period

• You may pause your package for up to 1 month upon request

• Unused sessions after this period will be forfeited

11. Disclaimer of Results

We make no guarantees regarding results, including but not limited to:

• Personal outcomes

• Business or financial results

Results vary based on individual effort, circumstances, and other factors beyond our control.

12. Limitation of Liability

To the extent permitted by applicable law:

• We are not liable for indirect or consequential damages

• Our total liability is limited to the amount paid for the Services

Nothing in these Terms excludes liability that cannot be excluded under law, including liability for:

• Intentional misconduct
• Gross negligence

13. Intellectual Property

All materials, including:

• Coaching content
• Digital products
• Documents, videos, and resources

remain the intellectual property of The Art of Success s.r.o.

You may not:

• Copy
• Distribute
• Share
• Reproduce

any materials without prior written consent.

14. Data Protection

We process personal data in accordance with the General Data Protection Regulation.

For more information, please refer to our Privacy Policy.

15. Complaints and Dispute Resolution

If you have a complaint, please contact us at: daria@dariamolnar.com 

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the Czech Republic.

Any disputes shall be resolved by the competent courts of the Czech Republic.

17. Final Provisions

• We reserve the right to update these Terms & Conditions at any time

• The version valid at the time of purchase applies

• If any provision is found invalid, the remaining provisions remain in effect